Need any help?

Please see below some of our FAQ's if you are having any trouble with our services.

Frequently asked questions

Can I pay with cash?

No, I'm sorry. The only way to pay is by card.

How do I get free advice?

Simply by contacting me! I will keep you posted on any new information coming up on my website. If you have any questions, comments, and/or concerns, do not hesitate to reach out. I will get back to you ASAP. Thank you!

Where is my completion code?

You're completion code appears in the bottom right corner of the video. This will appear at a random during the course. It will stay there for around 20 seconds, it can't be missed. Once you see the code write it down, so you dont forget it. Then once you have finished watching the video and completed the course you then input the code into the form to recieve your certficate.

I have bought my course, how do i access it?

Once you have chosen your course and purchased it. You will then have instant access to the 'members page'. At the top of the website, you will see a menu item called 'members page' click this then it will open a drop down menu, which you then click on the course which you have purchased, this will then take you straight to your online course.

When will i recieve my certifcate?

Once you have comlepted the course and filled out the form 'receive your certificate' you wil then receive and 'congratulations' e-mail with a blank certficate. You can save this image, and this is your temporary certficate. You will receive your offical digital certficate within 14 days of completing your course. This will be sent to you via e-mail. You also have the option to pay for a hard copy of your certficate. This will be £15. Please e-mail if would like a hard copy. Once paid for, you will receive this within 14 days.